About Us
Life services and community for foreigners in China — housing, jobs, business, verified local merchants and more. For expats, by expats.
ForeignHub is a life-services platform and community for foreigners in China: whether you are visiting, doing business, studying, working, settling down or looking for a partner, you can post and discover listings here, and find vetted local merchants and services.
We organize content along three dimensions — intent channels, country of origin and current city — so you can find what you need faster. The paid posting model filters spam and verifies genuine intent while keeping the platform running. We also help businesses serving foreigners onboard and promote them through paid plans, so quality merchants reach more expats.
What makes ForeignHub different
- Comprehensive coverage for foreigners: jobs, housing, second-hand, housekeeping, repairs, moving, visas, healthcare, banking, connectivity, family, emergency help, social groups, study, travel, vehicles, pets, food and courses — everything you need to live in China, in one place.
- Multilingual: the interface comes in 64+ languages, and content can be posted in multiple languages including Chinese and English, with more languages coming later.
- Free posting quota: every member gets a free monthly posting allowance; only beyond that is charged per day.
- Vetted merchant directory: merchants must submit credentials and pass manual review before their profile goes public, so you find trustworthy local businesses.
- More than listings — a go-to handbook: browse by intent category, home country and current city, with pre-arrival guides, city life handbooks and FAQs, so everything is in one place. The responsive site works on phones, tablets and desktops with no installation.
- Accurate, useful and up to date: every listing has an expiry and is removed automatically, merchants pass manual review, posts stay in the author's own words, contact details are shown under controlled rules and anything suspicious can be reported — real information, never stale.
For high-value services such as airport pick-up, factory-visit accompaniment, property and investment consulting, visa or medical translation, contact listers or verified merchants directly through the site, or ask the platform for a referral.
Three things we hold to
- Information stays fresh. Every listing here is valid for up to 30 days, after which the system takes it down and purges it permanently. This is deliberate: only listings that are actively maintained are worth reading, and outdated content only misleads people. Fewer but accurate beats many but stale.
- The rules are stated plainly. Pricing, validity periods, refund conditions and safety guidance are all published on our policy pages — you can read every term before you pay.
- A real person is reachable. Any question, go to Contact us — a human usually replies within 24 hours. Suspicious listings can be reported at any time.
How contact details work
Listings are useless if nobody can reach the poster, so you can leave a phone number, email or WeChat / WhatsApp handle. To keep that from turning the site into a spam board, the details are handled in a controlled way: they must go in the dedicated fields (numbers written inside the description are masked automatically), free listings show them partially masked and release the full details through a sign-in + human-check relay page, paid listings and verified businesses show them in full, and categories that need credentials only ever release them through that relay. Every reveal is logged for anti-fraud and dispute tracing. The full rules are in the Terms of Use and the Privacy Policy.
What we do not do
The platform provides a space for listings. It does not take part in any transaction you arrange with another person, and it cannot underwrite your losses. A "verified merchant" badge means we confirmed basic registration details — it is not an endorsement of service quality. The full boundary of our responsibilities is set out in the Terms of Use.
Contact and support
Support hours: Monday to Sunday, 09:00–21:00 (China Standard Time, UTC+8). Typical response time: Within 24 hours. For safety concerns, please use the report link on the listing — those are prioritised.